The 2019 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2019 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Carlsen Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

ASPCA
Save the Bay
Music For Minors
Meals on Wheels, Make a Wish
Chip Shots for Kids--Masonic

 Subaru Love Promise Heart

Love Promise Stories from Carlsen Subaru

Subaru and Carlsen Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Carlsen Subaru Loves To Learn!  –  D H

For the third year in a row, in an effort to make a positive impact on education in our local community, Carlsen Subaru supported The American Association for the Advancement of Science (AAAS) by donating award-winning science books to Fair Oaks Elementary School as part of a larger Subaru of America (SOA) initiative called Subaru Loves Learning.


Save The Bay!  –  D H

For the fourth year in a row, Carlsen Subaru presented a check to Save The Bay. These funds were collected during Subaru of America's 2018 Share the Love Event for a total of $2,345.The following is a note from Save The Bay's Kristina Watson Associate Director of Institutional Philanthropy. “Save TheBay is grateful to Carlsen Subaru for supporting a clean and healthy Bay for everyone to enjoy. Our heartfelt thanks to Carlsen Subaru and to Subaru of America for helping us to Save The Bay that means so much to everyone in the Bay Area. Carlsen Subaru loves the Bay!”


The Masonic Home for Children at Oxford, NC  –  Tina G

The total of $22,500.00 donated toward our pool project by Carlsen Subaru in 2018 will help finance the construction of a new swimming pool for our kids. Plans for the new pool also include a splash pad, a water slide, and a new pool house. Construction has begun and should be completed by May of 2019. The $57,500.00 donated by Carlsen Subaru to "Chip Shots for Children" will also be donated to the Masonic Home for Children at Oxford as part of the total raised on Homecoming weekend. This donation will be used in the everyday operations of the Home, providing food, clothing, and everyday necessities to the 60 children in our care. As always, year after year, we are thankful for Carlsen Subaru's 18 years of support! Tina Gilbreath Financial Development & Communications Coordinator The Masonic Home for Children at Oxford


Carlsen Subaru and LLS Team Up to Beat Cancer  –  Teresa V

The blanket and art and craft kits delivery was a joyous occasion at El Camino Hospital on July 12th. Carlsen Subaru and the Silicon Valley and Monterey Bay Chapter of The Leukemia and Lymphoma Society teamed up for the fourth consecutive year to deliver messages of care, hope, and warmth to cancer patients at El Camino Hospital. Carlsen Subaru’s team member stated how important the delivery was personally and how he was connected to the mission of fighting cancer, to LLS, and to giving back to his local community. El Camino’s Cancer Center’s team member said some of the art and crafts kits would be placed at the children’s table in the family waiting rooms. They spoke about the flow and process of navigating through the insurance systems on behalf of patient advocacy, and shared that El Camino Hospital physicians are aggressive in making new life-saving cancer treatments available to patients. El Camino Hospital’s leadership and care team expressed their warmest appreciation for Carlsen Subaru’s generosity. For Carlsen Subaru, it’s more than part of the job to step up and deliver care and love to those touched by battling cancer.


Carlsen Subaru "Loves To Care"  –  D H

For the third year in a row, On June 26th 2018, Carlsen Subaru, in support of the "Subaru Loves To Care" campaign, donated blankets to El Camino Hospital. The blankets were distributed among the Cancer Center, Radiation Oncology, and Inpatient Unit. LLS exists to find cures and ensure access to treatments for blood cancer patients. We are the voice for all blood cancer patients and we work to ensure access to treatments for all blood cancer patients.


Carlsen Subaru Loves To Learn  –  D H

For the second year in a row, in an effort to make a positive impact on education in our local community, Carlsen Subaru supported The American Association for the Advancement of Science (AAAS) by donating award-winning science books to Fair Oaks Elementary School as part of a larger Subaru of America (SOA) initiative called Subaru Loves Learning. Derek Huddlestun delivered science books to some very happy students!


Music For Minors  –  D H

For the third time, Carlsen Subaru, by way of Subaru of America’s 2017 Share the Love Event, collected funds to contribute to Music For Minors in the amount $8,234. Music for Minors is a nonprofit with 41 years of expertise in elementary school music education. Their mission is to nurture in children a lifelong love of music.


Carlsen Subaru Loves Pets  –  D H

Once again, Carlsen Subaru gave much needed pet suplies to Pets In Need. The mission of Pets In Need is to advance the no-kill movement, reduce pet homelessness, and find every dog and cat a loving home. We accomplish our mission by rescuing cats and dogs from public shelters in the Bay Area and beyond when they are in danger of being euthanized due to space or financial limitations.


Masonic Home for Children at Oxford Pool Project!  –  Tina G

Carlsen Subaru donated $50,000 to The Masonic Home for Children at Oxford, NC. This donation will help fund our pool project. This project includes construction of a new swimming pool a splash pad, and a state-of-the-art kitchen. As always, year after year, we are thankful for Carlsen Subaru's 17 years of support!


The Masonic Home for Children at Oxford, NC  –  Tina G

The Masonic Home for Children at Oxford, NC has been raising children, from birth to twenty-two years of age, since 1873. The mission of MHCO is fulfilled through the support of charitable giving. Carlsen Subaru in Redwood City, Ca has supported the Children's Home every year since 2000 through the support of the charitable "Chip Shot for Kids" Golf Tournament. This year's donation was $46,900! We are so grateful for the big hearts at the Carlsen Subaru Dealership!


Menlo Park Relay For Life  –  D H

The Menlo Park Relay for Life is the American Cancer Society’s signature fundraiser. It happens in over 5,000 cities worldwide, and Menlo Park is one of them! Our theme this year is “Road to Recovery,” an American Cancer Society program that provides rides for patients. In keeping with the theme, our teams will each decorate a cardboard car. The Cancer Moonshots thank you so much for supporting the American Cancer Society through the Menlo Park Relay for Life! Amy Boggs Event Chair, Relay for Life of Menlo Park, 2017


Carlsen Subaru & LLS Deliver Gestures of Hope  –  Shannon H

During Subaru’s Loves to Care month in June, messages of hope for cancer patients were written by visitors to Subaru retailers. Those who wrote a message of hope at a Subaru retailer also received a bracelet to help spread awareness of LLS and the automaker’s goal to provide hope and care, one gesture at a time. The Premier Subaru of Fremont, Carlsen Subaru, and Serramonte Subaru teamed up to increase their impact and distribute 200+ blankets to El Camino Hospital on the same day. Those messages, along with blankets, were delivered to El Camino Hospital, to help keep patients warm as they continue their fight against cancer, and to help spread awareness of LLS and Subaru of America’s goal to provide hope and care, one gesture at a time. The blankets were distributed among the Cancer Center, Radiation Oncology, and Inpatient Unit. "The response was one of such gratitude that Subaru and LLS show in action how much they care". - Sr. Executive Director, Oncology Service Line, El Camino Hospital. Thank you to all involved!


Music For Minors  –  D H

For the second time, Carlsen Subaru, by way of Subaru of America’s 2016 Share the Love Event, collected funds to contribute to Music For Minors in the amount $4,247. Music for Minors is a nonprofit with 40 years of expertise in elementary school music education. Their mission is to nurture in children a lifelong love of music.


Save The Bay  –  D H

For the third year in a row, Carlsen Subaru presented a check to Save The Bay. These funds were collected during Subaru of America's 2016 Share the Love Event for a total of $6,982. Below is a note from Save The Bay's Kristina Watson Associate Director of Institutional Philanthropy Save The Bay is grateful to Carlsen Subaru for supporting a clean and healthy Bay for everyone to enjoy. Our heartfelt thanks to Carlsen Subaru and to Subaru of America for helping us to Save The Bay that means so much to everyone in the Bay Area. Carlsen Subaru loves the Bay!


2017 Impreza More 2 Love Launch Event  –  D H

The Subaru Impreza More2Love Launch Event was an exclusive VIP event that promoted the arrival of the all-new 2017 Subaru Impreza. Redesigned for those who want more out of their life and their car. The all-new 2017 Impreza. More than a car, it's a Subaru! Pictured is Derek Huddlestun, General Manager, and two very happy VIP attendees.


Carlsen Subaru Loves Pets  –  D H

In an effort to support animal welfare and work to make a positive impact, Carlsen Subaru supported Pets In Need by donating pet beds, blankets, and cleaning supplies as part of a larger Subaru of America (SOA) effort called "Subaru Loves Pets." On November 20, 2016, General Manager, Derek Huddlestun and family, delivered supplies to Marsa Hollander, adoption/Volunteer manager.


Carlsen Subaru Loves To Learn  –  D H

In an effort to make a positive impact on education in our local community, Carlsen Subaru supported The American Association for the Advancement of Science (AAAS) by donating award-winning science books to Fair Oaks Elementary School as part of a larger Subaru of America (SOA) initiative called Subaru Loves Learning. On October 25, 2016, General Manager, Derek Huddlestun, delivered science books to Principal Josh Griffith and some very happy students!


Carlsen Subaru "Loves To Care"  –  Derek H

On July 6th 2016, Carlsen Subaru, in support of the "Subaru Loves To Care" campaign, donated blankets to El Camino Hospital. Thank you to Ashley Kraus with The Leukemia & Lymphoma Society for all her hard work! The mission of The Leukemia & Lymphoma Society (LLS) is: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families. LLS exists to find cures and ensure access to treatments for blood cancer patients. We are the voice for all blood cancer patients and we work to ensure access to treatments for all blood cancer patients. Pictured from left to right Derek Huddlestun (General Manager Carlsen Subaru; Don Richwine (Subaru District Sales Manager) Ashley Kraus Marketing Manager The Leukemia &; Lymphoma Society, Pacific West)


Music For Minors  –  D H

Carlsen Subaru, by way of Subaru of America’s 2015 Share the Love Event, collected funds to contribute to Music For Minors. A check in the amount of $12,935 was presented to Sonja Palmer, Executive Director of Music For Minors. Also present was a fifth grade music class from Garfield School. “The Carlsen Subaru donation will sustain the subsidies Music For Minors provides the redwood City School District to make music programs affordable and accessible to more than 5,300 elementary school students in K-5th grades, many of whom would otherwise not receive the significant academic and personal benefits that come from music education. The Carlsen Subaru generosity will have long-lasting impact on kids, their families, and the community,” stated Sonja Palmer.


Save The Bay  –  D H

For the second year in a row, Carlsen Subaru presented a check to Save The Bay. These funds were collected during Subaru of America's 2015 Share the Love Event for a total of $4,099. Save the Bay is the largest regional organization working to protect, restore, and celebrate San Francisco Bay since 1961. Save The Bay engages more than 50,000 supporters, advocates, and volunteers to protect the Bay from pollution and reckless shoreline development and make it cleaner and healthier for people and wildlife. Save The Bay is leading a region-wide effort to re-establish 100,000 acres of tidal marsh that are essential for a healthier Bay. Volunteers from the community, local businesses, and schools work with our science team to perform hands-on restoration of the Bay shoreline.


Hacienda Environmental Science Magnet School  –  Derek H

Thank you so much for thinking of Hacienda Environmental Science Magnet School (K-5) and our students for the milkweed seed-packet distribution. As you know, our school's science program educates students about the beauty and importance of California native plants and animals. For the kids to have an opportunity to support the western-monarch population with host-habitat, mainly through the donated CA native milkweed seed packets, is clearly within our mission. We thank you for the information/seed packets and I will distribute them to those students demonstrating great enthusiasm for the environment (of course this includes most of our 600 students). Many thanks to Carlsen Subaru and to Subaru of America! Kevin Keedy Science Resource Teacher Hacienda Environmental Science Magnet


Carlsen Subaru "Loves The Earth"  –  Derek H

The Butterfly Heroes at Carlsen Subaru! The Monarch butterfly is a familiar favorite of many of our childhoods. Unfortunately, the decline in milkweed plants that are the only natural home for Monarch larvae has caused the Monarch population to plummet by over 90% in recent years. To help raise awareness to this issue, Carlsen Subaru has partnered with the National Wildlife Federation for the Butterfly Heroes program as part of our Subaru Loves the Earth initiative during the month of April. Want to learn more about how you can join us in our effort? Stop by our store to get information on the Butterfly Heroes program and pick up a pack of seeds to start your own butterfly habitat.


Chip Shots For Children Share The Love Golf Event  –  Todd P

On Saturday October 10, 2015, the annual Chip Shots for Children Share the Love Golf Event was held at Oxford Home. The event recorded a fantastic turnout of volunteers, sponsors, and golfers and resulted in an incredible $60,500 donation to a worthy cause. Carlsen Subaru Dealer Principal Charlie Burton, as well as a host of other sponsors, gave their time and financial support to ensure that the event was a success. The golf tournament was the prelude to a BBQ and live entertainment under a beautiful fall sky.


Subaru Loves The Earth E-Waste Recycling  –  Todd P

This April 2015, Carlsen Subaru held its E-Waste Recycling Program at the dealership. We successfully collected approximately 400 pounds of used electronic devices for recycling. Carlsen Subaru is helping to ensure that this material does not find its way into our local environment and landfills. Thanks for all who supported the program.


Carlsen Subaru Presents Check to Save The Bay  –  Kristina W

On March 27, 2015, Carlsen Subaru presented a check to Save The Bay for $13,289. These funds represented $10,789. collected during Subaru of America's 2014 Share the Love Event and a $2500. additional contribution from Carlsen Subaru in Redwood City. "Our choice to add Save the Bay as our local charity this year was very well received by both our customers and our employees, " explained Todd Parkinson. "Subaru owners tend to be environmentally conscious, and Save the Bay's local efforts to safeguard the San Francisco Bay resonated well with our customers. " We would like to thank all of our customers who participated in the Share the Love Event's the funds generated will be used to support many worthy causes." The check for $13,289. was presented to Kristina Watson from Save the Bay by Charlie Burton, Dealer Principal, and Todd Parkinson, General Manager of Carlsen Subaru.


My extended family at Subaru  –  Irene C

I have a 2012 Subaru Impreza, which I absolutely love with every fiber of my being. And I tell all my friends how much I love my Subaru. Recently, my sister got diagnosed with advanced Cancer. Without hesitation, I drove to be by her side. For me, it's been a real reminder of how little time there is and how all the little things matter. When I saw the oil light on in my dashboard, I didn't think anything of it, I took it to my dealer in Redwood City and scheduled a routine oil change. The staff there are AMAZING. I was informed that there may be a bigger problem and they took the time to sit with me and explain everything in the immediate situation as well as the potential longer-time out situation. My capacity to handle "more" was limited. The guys at Carlsen Subaru treat me like I'm part of the family. They call to check in, they explain everything easily and in simple terms. I am so grateful (SOOO GRATEFUL) that it's like I have a handful of big brothers who work at Subaru and are always looking out for me when I have a car problem. My issue is getting resolved now. I am grateful for the care extended to me by my family at Subaru. It's all the little things they do that help me be available for the bigger things in my life. Thank you.


Carlsen Subaru Supports The Masonic Home for Children  –  Chris R

During the Holiday Season, it is important to recognize the philanthropic efforts of the many organizations that serve the less fortunate in our communities. The ownership of Carlsen Subaru provides ongoing support to one such organization; the Oxford Orphanage/Masonic Home for Children located in North Carolina. The Masonic Home for Children at Oxford has just completed its 142nd year of service. The Home is a 220 acre campus that serves as a sanctuary where at-risk children can receive the very best in quality care and education. The Home serves children of all races, colors, and creeds and emphasizes care, education, vocational development and family resources in order to maximize each individual child's potential. Charlie Burton, the Dealer Principal for Carlsen Subaru in Redwood City California, has been a long-term supporter of the Home and its important mission. Mr. Burton has generously given his time and financial support to Oxford over the years. The attached photograph depicts Charlie Burton holding the proceeds check from the 2014 annual Chip Shots for Children fund raising event held this year at Oxford. The results were an overwhelming $51,660.00 raised for a great cause.


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